Return & Refunds Policy


Ahonya.com’s conditions for a product to be refunded
Ahonya.com’s conditions for a product to be returned
Returns from our warehouse at USA:
Things to Note

Please note that in returning a product shipping fees back to its seller are charged on the customer unless the error occurred on Ahonya.com’s part

Refunds are ONLY issued via ,Mobile money, Cash refund at our office, Bank transfer to your account or it can be applied towards another order.

Ahonya.com does not guarantee physical or technical condition of any used/refurbished items even if it did not match the seller’s description.

Products outer packing may have some handling and shipping sign of wear, in this case, Ahonya.com is not responsible of return/refund.

Ahonya.com is not responsible of Products with a voltage incompatible with the domestic voltage and it will not be returned or refunded.

In the case of receiving a physically damaged product(s) from the shipping company, the incident should be reported within 2 days starting from the delivery date (including regular and national holidays) to be able to take the proper action, Reporting past this period will not be valid. When receiving your order from our local office, it is recommended to do a regular check on product(s) physical condition and all the components related, Reporting any issue past leaving the office will not be valid.

Refunds may take up to 7-30 Business Days depending on the nature of your order.

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